Published
April 29, 2021
Location
Biggleswade
Category
Job Type
Job Code
JB38989
Salary
Negotiable
Contact Name
Jill Benham

Description

12 Month Fixed Term Contract

40 hours per week

Key responsibilities and accountabilities, includes but not limited to:

  • General office duties including operating office equipment, preparing photo copies, sending and receiving faxes, answering telephone and taking messages where required
  • Monitoring and checking of timesheet and expense sheet completion by engineers for sign off by After Sales Manager to ensure customer is invoiced correctly
  • Ensuring all documentation for engineers is actioned and collated as required including, holiday forms; overtime figures for payroll
  • Responds promptly to internal and external customers, knowing who to approach for additional support and assistance
  • Takes ownership for ongoing customer correspondence including but not limited to warranty renewals and service contract renewals.
  • Suggests ways which will enhance the effectiveness and efficiency of administrative functions, system processes and procedures.

Education, Training and Qualifications:

  • GCSE passes grades A-C in Mathematics and English
  • Full clean driving licence

Skills and abilities:

  • Computer literate and able to demonstrate uses of IT relevant to role.

Benefits:

  • 20 days holiday per annum (holiday year runs Jan to Dec), plus 3 days given by the Company to cover the Christmas shutdown period and statutory/bank holidays.
  • Company pension scheme, the employee is asked to contribute a minimum of 3.15% gross pay and the Company will contribute 4.85%, once an individual joins the pension scheme and after 3 months service they will also be entitled to Life cover, Group Income Protection and Critical Illness cover.
  • BUPA cash plan that can be used for dentists etc
  • Loyalty Bonus for each full year completed (Jan to Dec), starting at £100 increasing by £25 per year for each year completed.
  • If role requires then a company vehicle, smart phone and laptop (depending on role)
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