August 15, 2022
Job Type
Job Code
Contact Name
Jill Benham


Our established local client is looking for two Credit Controllers to maintain an effective credit process and develop positive customer relationships with new and existing customers whilst working within the company's key result areas: Business Performance, Customer Focus, People and Teamwork, and Leadership. You will be working Monday to Friday, 40 hours per week.

Key responsibilities and accountabilities include but are not limited to:-

  • Opening and assessing new customer accounts
  • Managing a wide and diverse ledger with effective cash collection
  • Being responsible for the day to day management of customer accounts ensuring completeness, accuracy and validity
  • Preparing internal reports to include but not limited to debtor days, queries and cash management
  • Calculation and review of bad debt provision
  • Reduction of overdue debtor balances
  • Providing assistance to other team members in the sales decision making processes such as deferred settlement payment plans, payments in advance and progress payment based credit line facilities
  • Providing a point of reference to departmental managers and the board through the effective management of credit accounts and query reports
  • Establishing credit lines, reviews, updates and amends lines internally and with customers
  • Providing direct customer contact through various means of communication and recognising when to meet directly with customers so as to build and strengthen relationships
  • Taking the lead in instigating and managing collection of payments via small claims or litigation as appropriate
  • Acting as a role model for the organisation when meeting with customers face to face and recognising the importance of company image in the development of customer relations
  • Intuitively recognising when to support the Credit Manager in matters relating to their role
  • Any other duty as required by management commensurate with the post

You must have GCSE passes A-C in English and Maths and possess a minimum of three years credit control experience. You must be smart and well presented, and be a good team player with a flexible approach to work as well as having the ability to use your own initiative and work without supervision. You should be able to demonstrate the ability to work effectively with customers in a pressurised environment, and be computer literate with excellent Excel skills.

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