Description
Our client is looking for an Administration Assistant, who will be working in a friendly, small busy team dealing with all aspects of membership administration, including new member applications, subscription renewals, processing payments, the preparation of letters & the despatch of mailings, answering telephone and email enquiries, assisting with the post etc.
Key Requirements:
- Able to manage tasks efficiently and maintain neat records.
- Excellent service with a proactive and cheerful attitude.
- Clear telephone manner and good written communication.
- Able to work effectively within a team.
- Competent with IT systems, particularly for data entry with high accuracy.
- Previous experience with any CRM software is a distinct advantage
- Ideally, some prior experience working in an office environment
Additional Information:
- This position requires a customer-focused, proactive, and enthusiastic work ethic as a large proportion of work involves dealing with enquiries from the general public by phone & email.
- You may also be assisting with the promotion of seminars and conferences and in other general office duties.
- A no-smoking policy is in place.
Pay rate: £12.21 p/h
Working hours: 9am-5pm, Monday to Friday (35 hours per week, office-based)
Holiday entitlement: 22 days plus Bank Holidays
If you are organised, methodical, and have a can-do attitude with excellent customer service skills, we would love to hear from you.