May 21, 2024
Job Type
Job Code
Contact Name
Natalie Adler


Our client is recruiting for a After Sales Administrator to join their successful team in Biggleswade. The role contributes to company by providing office support services and administrative activities for all team members. Consistently delivering effective administrative, customer service and interpersonal skills, the job holder will play a key role in supporting the team’s objectives.

Your Responsibilities:

  • Administers all processes and procedures with regards to warranties, new and renewal of existing service agreements, this includes taking ownership for ongoing relevant customer correspondence.
  • Enters new service agreements and renewals on to the system as well as spreadsheet maintenance to accurately record information.
  • Assisting management with projects as and when required.
  • Maintains a relationship with company depots to be able to work effectively including covering at depots in times of absence if required.
  • Inputs engineer time sheets and manual attendance forms to produce monthly information required for payroll.
  • Maintains day to day invoicing and service work in progress.
  • Create reports / dashboards as and when required for the management team.
  • Group travel booking for Managers and Engineers including, but not limited to hotel rooms, hire cars / vans, flights, ferries, trains, parking etc.
  • Responds promptly to internal and external customers, knowing who to approach for additional support and assistance.
  • Works as a member of the team assisting and supporting department colleagues as well as other departments if required.
  • Operates office equipment, preparing photo copies etc

To be successful in the role you will need:

  • Able to demonstrate previous experience in a similar role and/or industry
  • GCSE passes grades A-C in Mathematics and English or equivalent
  • Good communicator at all levels
  • Flexible approach to work
  • Attention for detail
  • Ability to use own initiative

Salary: DOE

Hours: Monday -Friday, 8:00-16:30

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